{"id":107165,"date":"2018-01-31T17:50:16","date_gmt":"2018-01-31T08:50:16","guid":{"rendered":"http:\/\/www.fukuoka-now.com\/?post_type=news&#038;p=107165&#038;lang=en"},"modified":"2018-01-31T17:50:16","modified_gmt":"2018-01-31T08:50:16","slug":"meiji-sangyo-to-use-ai-for-customer-service-center","status":"publish","type":"news","link":"https:\/\/www.fukuoka-now.com\/en\/news\/meiji-sangyo-to-use-ai-for-customer-service-center\/","title":{"rendered":"Meiji Sangyo to use AI for Customer Service Center"},"content":{"rendered":"<p>On January 24, Meiji Sangyo announced that they will use an automated answering machine utilizing artificial intelligence in their customer service center. The Fukuoka-based LP gas supplier and real estate management company revealed that the new system, which is known as the AI Concierge, will begin operating from February 2. The president of Meiji Sangyo noted that the move will reduce costs as well as provide telephone-based support 24 hours a day. This service was developed in collaboration with U-Next marketing and represents the first time that the company\u2019s AI service will be used outside of the Tokyo metropolitan area. <strong>Source:<\/strong> <a href=\"https:\/\/www.advertimes.com\/20180125\/article265170\/\" rel=\"noopener\" target=\"_blank\">Advert Times<\/a>, 1\/25\/2018<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.fukuoka-now.com\/wp-content\/uploads\/2018\/01\/meiji-sangyo-ai-use.jpg?resize=1100%2C850\" alt=\"\" width=\"1100\" height=\"850\" class=\"alignnone size-full wp-image-107167\" srcset=\"https:\/\/i0.wp.com\/www.fukuoka-now.com\/wp-content\/uploads\/2018\/01\/meiji-sangyo-ai-use.jpg?w=1100&amp;ssl=1 1100w, https:\/\/i0.wp.com\/www.fukuoka-now.com\/wp-content\/uploads\/2018\/01\/meiji-sangyo-ai-use.jpg?resize=300%2C232&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.fukuoka-now.com\/wp-content\/uploads\/2018\/01\/meiji-sangyo-ai-use.jpg?resize=768%2C593&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.fukuoka-now.com\/wp-content\/uploads\/2018\/01\/meiji-sangyo-ai-use.jpg?resize=1024%2C791&amp;ssl=1 1024w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><br \/>\n<em>Photo for image purpose only. Source: <a href=\"https:\/\/pixabay.com\/p-507811\/?no_redirect\" rel=\"noopener\" target=\"_blank\">Pixabay<\/a><\/em><\/p>\n<p><em><strong>Disclaimer<\/strong>: Fukuoka Now posts summaries of Kyushu area related news for the benefit of those who cannot read Japanese. Contents posted here are mostly summaries of publicly posted news stories from Japanese media organizations. Errors might occur during translation. Those errors are ours, and not the news source\u2019s. Photos and images are sourced separately and are for illustrative purposes only. Please use <a href=\"http:\/\/www.fukuoka-now.com\/contact\/\">this form<\/a> to send feedback and questions. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On January 24, Meiji Sangyo announced that they will use an automated answering machine utilizing artificial intelligence in their customer service center. The Fukuoka-based&#8230;<\/p>\n","protected":false},"author":27918,"featured_media":107167,"comment_status":"open","ping_status":"closed","template":"","tags":[],"class_list":["post-107165","news","type-news","status-publish","has-post-thumbnail","hentry","location-fukuoka-prefecture","news-category-technology","en-US"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.fukuoka-now.com\/wp-json\/wp\/v2\/news\/107165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fukuoka-now.com\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.fukuoka-now.com\/wp-json\/wp\/v2\/types\/news"}],"author":[{"embeddable":true,"href":"https:\/\/www.fukuoka-now.com\/wp-json\/wp\/v2\/users\/27918"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fukuoka-now.com\/wp-json\/wp\/v2\/comments?post=107165"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fukuoka-now.com\/wp-json\/wp\/v2\/media\/107167"}],"wp:attachment":[{"href":"https:\/\/www.fukuoka-now.com\/wp-json\/wp\/v2\/media?parent=107165"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fukuoka-now.com\/wp-json\/wp\/v2\/tags?post=107165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}