Local News

Fukuoka City Water Bureau to Refund Over 2 Million Yen in Overcharges

The Fukuoka City Water Bureau has disclosed that it mistakenly double-charged some customers using debit cards for water and sewage services, totaling over 2.16 million yen. The error, affecting 367 transactions, stemmed from double submission of billing data by an outsourced company. The bureau committed to issuing refunds within a week by May 21 and has promised to improve its data handling processes to prevent future errors. Source: Fukuoka City Water Bureau / NHK

Fukuoka City Water Bureau to Refund Over 2 Million Yen in OverchargesPhoto by naipo.de on Unsplash

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Fukuoka City
Published: May 15, 2024 / Last Updated: May 15, 2024

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