The Fukuoka City Water Bureau has disclosed that it mistakenly double-charged some customers using debit cards for water and sewage services, totaling over 2.16 million yen. The error, affecting 367 transactions, stemmed from double submission of billing data by an outsourced company. The bureau committed to issuing refunds within a week by May 21 and has promised to improve its data handling processes to prevent future errors. Source: Fukuoka City Water Bureau / NHK
Photo by naipo.de on Unsplash
Stay informed with the latest Fukuoka & Kyushu news and events in English. Sign up for our free weekly newsletter today and never miss a beat. Opt out anytime, your privacy is our priority. Get the inside scoop with The Now
Summaries based on public content, errors may occur during translation. Images credited independently. Send feedback using this form.
